Risk taking and risk management are key to being a successful project manager, writes PMPlanet guest columnist Hesham Mahmoud Strategic PM Solutions.
Risk. Just this one word can make you either nervous or excited. One thing is for certain, the word risk evokes strong emotion. The truth is we face risks everyday. Some are small, some are large. If you are in the stock market you are familiar with risks. If you have money and do not invest in the stock market, you are still taking a risk because your money could make more money in the stock market than in a CD, money market, or real estate.
In todays unpredictable economy, businesses big and small are experiencing great uncertainty. For this reason, conducting business and managing projects always contains some kinds of risk that can have a great influence on the businesss bottom line. A risk may have one or more causes and, if it occurs, it may have one or more impacts. As a project manager, risk taking is part of our life. If we want to succeed, we must be able to accept and take calculated risks.
Defining Risk
Risk is an event that may happen in the future―and events will happen during your project that you did not foresee at all. These events will have an impact on the project in one or more ways: scope, schedule, cost, and/or quality: If one of your engineers leaves for another job or is laid off, that will obviously have an effect on your schedule. If a component that you have written into your specifications is no longer available, this could effect your scope, cost and quality. Project managers need to identify and address risks effectively to be successful in their job
According to A Guide to the Project Management Book of Knowledge (PMBOK), when risk is applied to a project, six processes are used to manage it. These processes are utilized to take advantage of positive events and to minimize negative ones.
The processes are:
- Plan risk management
- Identify risks
- Perform qualitative risk analysis
- Perform quantitative risk analysis
- Plan risk responses
- Monitor and control risks
In this paper, I am concentrating on the first process and the first step in project risk management, which is plan risk management, with five other papers covering the other processes.
At this point, you may be asking, "How can you plan for events that may or may not occur?" That is why you need to plan your risk management, which will lead to a formal document, the risk management plan. When the project is first created or formulated, this is the time to start planning because this when risk has the highest potential.
Terms and Conditions of Sale
Even prior to the first start date, the project is fraught with risk. An area of greatest risk lies within your terms and conditions of sale, the T&C. By identifying the potential risks within the T&C, project managers can start their risk management plan. Most companies have their standard document of terms and conditions, which would be presented to the customer along with the main part of the contract. The content of the T&C varies from company to company and industry to industry, but it generally describes the warranty, liability, payment terms, taxes, returns, cancellations, and delivery.
Carefully draw up your T&C, but if your customer offers their own, read and re-read what they have proposed. Look for any item that may change the scope, schedule, cost, and quality because a change in any of these elements could signify an increase in risk.